Library e-mails not appearing in Gmail inbox

September 3, 2013

A number of customers have complained that they have not been receiving e-mail messages such as preoverdue notices, overdue notices, event notifications, etc from South Dublin Libraries. The problem e-mail addresses have been Gmail addresses. We have checked with South Dublin's IT Department and every one of the e-mails which did not appear in customer's inboxes was delivered. Customers who are experiencing problems should check out the following article - An incoming message was delayed or hasn’t arrived.